The problem:
When people register a domain name they probably dont give a
second thought to the email address and other details they provide
at the time of registration. When a domain name is due for renewal
the renewal notice is sent to the email address on record - which
was supplied when the domain was registered. If the email address is
no longer valid then the renewal will not be recieved and the domain
will expire without the knowledge of the owner. The owner is then
forced to renew the domain at whatever cost the registrar dictates
and then has to wait for payment to go through before the domain
becomes active again. During this time the website and email are
completly non operational.
Our solution:
When you register a domain name through us or
transfer your domain to us from another registrar we give you a
personal guarantee that your domain will not expire without you
knowing about it.
How we contact you:
We will try out hardest to get in contact with you before your
domain name expires. The methods we use include the following..
- Checking your web site for updated email and phone details
and attempting contact that way.
- Looking you up in the phone book.
- Calling the general advertised number on your web site and
asking to speak to you.
The above methods may all sound obvious but no other domain
registrar (that we are aware of) goes to this effort to contact you.
Can you risk your domain name being registered with anyone else?
Transfer your domain to us today. Call us and we will help you
throught the process. You will also get the advantage of being
billed by a single company for your hosting and domain
registrations!
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